SHIPPING & RETURNS

Shipping Policy

​Items will be posted to the customer within 2-5 working days after the order has been placed with DPD courier.


Return & Exchange Policy

 

Order Cancellations - orders can be cancelled and returned up to 14 days after payment has been made, for a refund the customer must return the items in its original sealed packaging and unused to Nail Envy MK Supplies within the 14 days, to include the original Nail Envy MK Supplies invoice, postage to be covered by the customer. Refund will only be processed if the items returned are fit for resale. For order cancellations please email nailenvymk@hotmail.com

Shortages/Damaged Goods/Returns - All goods received must be inspected on delivery; claims for shortages/faulty or damaged goods must be made within 24 hours.

Returns will not be accepted without prior agreement.

If products are faulty/damaged these must be returned to Nail Envy MK Supplies in original packaging (where possible) so that they can be inspected before any replacement products are sent out.

If no fault is found, the item will then be returned (postage cost to be met by customer) any refund offered are for the goods only, postage will not be refunded.

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